Returns & Exchanges
At Make Waves, we want you to feel confident in your glow, which is why we offer a 30-day window for returns on all beauty and skincare essentials. If a product doesn't suit your skin or meet your expectations, we are here to make the transition to a new routine seamless.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package with Care
Securely place the items in their original packaging, ensuring all lids are tightened to prevent leaks during transit.
- 3.Print and Post
Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.